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Alphazone Worldwide Solutions

Privacy notice

Last updated 2026-11-09

Controller

Alphazone Worldwide Solutions OOD, UIC (EIK) 206267567, Sofia, Bulgaria ("Alphazone", "we"). Contact for data-protection matters: hi@alphazone.solutions.

What we process

  • Enquiry data you enter in our forms: name, business email, organisation, position, country, the options you select and your message.
  • Technical data needed to deliver and protect the site: IP address, browser information and request logs, processed by our hosting provider. Bot protection (Cloudflare Turnstile) checks the request without advertising cookies.
  • Usage statistics without cookies and without identifying you (Cloudflare Web Analytics). This site sets no tracking or advertising cookies, so no cookie banner is shown.

Purposes and legal basis

  • Answering your enquiry and taking steps you request before a possible contract: Art. 6(1)(b) GDPR.
  • Business communication with organisations that contact us, keeping records of enquiries, and protecting the site against abuse: our legitimate interests, Art. 6(1)(f) GDPR.

Recipients and processors

  • Cloudflare, Inc.: hosting, security, bot protection and a backup copy of enquiries.
  • HubSpot, Inc.: our customer relationship management system, where enquiries are recorded and answered.
  • Cyclone Trading Company LLC (USA), an independent company we work with on hardware supply and capacity: only where your enquiry concerns hardware supply or capacity and you agree that it is passed on.

These recipients may process data in the United States. Transfers rely on the EU–U.S. Data Privacy Framework where the recipient is certified, and otherwise on the European Commission's Standard Contractual Clauses.

Retention

Enquiry data is kept for 24 months after our last contact with you, unless a business relationship follows, in which case statutory retention periods for that relationship apply. Technical logs are kept for short periods set by our hosting provider.

Your rights

You may request access, rectification, erasure, restriction, data portability, and object to processing based on legitimate interests. Write to hi@alphazone.solutions. We do not use automated decision-making or profiling.

You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, www.cpdp.bg, or with the supervisory authority in your country.